Read this with our BSDT Cancellation and Refunds Policy (v0.1) and BSDT Privacy Policy (v0.1)
1.1 This website is operated by Blue Skies Drone Training Ltd, a company registered in England and Wales under company number 17035449, whose registered office is at Suite A, 82 James Carter Road, Mildenhall, Bury St Edmunds, IP28 7DE. We trade as Blue Skies Drone Training, or BSDT.
1.2 You can contact us by email at hello@blueskiesdronetraining.com, or by post at our registered office. If we need to contact you, we will use the email address, telephone number or postal address you gave us when you placed your order.
1.3 When we use the words "writing" or "written" in these terms, that includes email.
1.4 At the time of this policy coming in to force, we are not VAT registered.
1.5 We hold approval from the UK Civil Aviation Authority as a Recognised Assessment Entity under the Provider of Certificates scheme, reference RAE15601.
2.1 These are the terms on which we supply our website, our courses and examinations, the equipment we sell, and our advisory and consulting services. Please read them before you place an order. By placing an order you confirm that you accept them.
2.2 These terms are divided into parts. Sections 1 to 8 apply to everyone who uses our website. Sections 9 to 12 apply to anything you buy from us. Sections 13 to 22 apply to courses, examinations and assessments. Sections 23 to 26 apply to equipment. Section 27 applies to advisory and consulting services. Sections 28 to 34 apply to everything.
2.3 The following documents also form part of your contract with us, and you should read them too:
(a) our Cancellation and Refunds Policy;
(b) our Privacy Policy;
(c) our Community Guidelines;
(d) our Examination Rules and Candidate Conduct Policy; and
(e) our Access Arrangements and Reasonable Adjustments Policy.
2.4 If there is any conflict between these terms and one of those documents, these terms take priority, except that the Cancellation and Refunds Policy takes priority on anything to do with cancellation, returns or refunds.
2.5 We may change these terms from time to time. The version that applies to your order is the version published on our website when you placed it. We will keep superseded versions available on request.
3.1 Some of these terms apply differently depending on whether you are buying as a consumer or as a business.
3.2 You are a consumer if you are an individual and you are buying from us wholly or mainly for your personal use, and not for use in connection with your trade, business, craft or profession.
3.3 You are a business customer if you are buying in the course of a business, including as a sole trader, or if you are buying on behalf of a company, partnership, public body, charity or other organisation. If you are buying on behalf of an organisation, you confirm that you have authority to bind it and these terms apply to you and to it together.
3.4 Where a clause is marked as applying only to consumers or only to business customers, it applies only to that group. Where nothing is said, it applies to both.
4.1 You may use our website for lawful purposes only. You must not use it in any way that breaches any applicable law, that is fraudulent, or that seeks to harm or attempt to harm any person.
4.2 You must not, without our written permission, use any automated system to access, copy, scrape or monitor our website or its content, attempt to gain unauthorised access to any part of it, or introduce any malicious code.
4.3 We may suspend, withdraw or restrict all or any part of our website without notice. We do not guarantee that our website, or any content on it, will always be available or uninterrupted.
4.4 You are responsible for making sure that everyone who accesses our website through your internet connection is aware of these terms and complies with them.
5.1 Our website, our blog, our course materials and our community contain information about drone regulation, airspace, safety and operating requirements. That information is general and educational. It is not legal advice, and it is not a substitute for the current published requirements of the UK Civil Aviation Authority or for your own judgement as a remote pilot.
5.2 Regulation in this area changes. We take reasonable care to keep our material current, but we do not warrant that everything on our website is accurate, complete or up to date at the moment you read it. You remain responsible for complying with the law and with the conditions of any authorisation you hold.
5.3 You are always responsible for the safety of your own flights, for the airworthiness of your aircraft, for your insurance, and for any decision you make about whether or how to fly. Holding a certificate issued by us does not transfer any of that to us.
6.1 We own or are licensed to use all intellectual property rights in our website, our course materials, our videos, our scripts, our question banks, our examination papers, our operations manual templates, our branding and our written content. Those rights are protected by law.
6.2 When you buy a course you get a personal, non transferable, non exclusive licence to access and use the materials for your own learning for the access period set out in section 15. You may download or print material where we have made it available for that purpose, for your own use.
6.3 You must not copy, record, screenshot, share, republish, resell, sublicense or make available to anyone else any part of our course materials, examination questions or answers, or operations manual templates, and you must not use them to develop or deliver competing training. This applies during and after your access period.
6.4 Where we supply an operations manual template as part of a product, you may adapt it and use it for your own drone operations, including the operations of the business you work for. You may not sell it, distribute it as a template, or use it to provide operations manual services to third parties, without our written permission.
6.5 Copying or distributing examination material is treated as malpractice as well as a breach of these terms. See section 18.
7.1 These terms apply to anything you post in our community, in comments on our blog, or anywhere else on our platforms.
7.2 You must not post anything that is unlawful, defamatory, obscene, threatening, harassing, discriminatory, or that infringes anyone else's rights. You must not post anything that encourages unsafe or unlawful flying, and you must not post examination content.
7.3 You keep ownership of what you post. You give us a non exclusive, royalty free, worldwide licence to host, store, display and use it for the purpose of operating and promoting our services, including quoting it in marketing where you have given us permission to do so.
7.4 You are responsible for what you post. We do not check everything before it appears, but we may remove content, suspend an account, or restrict access if we consider that this section has been breached.
7.5 If you see something that breaches this section, please report it to us at hello@blueskiesdronetraining.com. We will look into it and tell you what we have decided.
8.1 Where we publish reviews or testimonials, they are from real customers and they are published as given, other than correcting obvious typing errors and removing anything that identifies a third party. We do not write reviews ourselves, we do not pay for them, and we do not remove genuine negative reviews.
8.2 If you leave us a review, you confirm that you have used the product or service you are reviewing and that your review reflects your genuine experience.
9.1 Placing an order on our website is an offer to buy. It does not create a contract.
9.2 We will send you an email acknowledging your order. That acknowledgement confirms that we have received the order. It does not accept it.
9.3 A contract comes into existence when we send you an email confirming that your order is accepted. For an online course, this will usually be at the same time as we give you access. For equipment, it will usually be when we confirm dispatch. For an in-person course, it will be when we confirm your place on a named cohort.
9.4 If we cannot accept your order, we will tell you and we will not charge you. This might be because the product is out of stock, because we have identified an error in the price or description, because you do not meet the entry conditions in section 14, because a cohort is full, or because we are unable to meet a delivery deadline you have specified.
9.5 We will give your order a reference number. Please quote it whenever you contact us about it.
9.6 We sell our products worldwide, and ensure that the relevant taxes are charged and collected for the purchasing jurisdiction, as required.
10.1 The price of a product is the price shown on the product page at the time you place your order. Prices include VAT where VAT applies. The total price you will pay, including any delivery charge and any other unavoidable charge, is shown to you before you confirm your order.
10.2 We may change our prices at any time, but a change will not affect an order we have already accepted.
10.3 It is always possible that a product may be incorrectly priced despite our best efforts. If the correct price is higher than the price shown, we will contact you before accepting your order and you can confirm the order at the correct price or cancel it. If a pricing error is obvious and unmistakable, and could reasonably have been recognised by you as a mispricing, we do not have to supply the product at the incorrect price.
11.1 You must pay in full before we give you access to a course, dispatch equipment, or confirm a place on an in-person cohort, unless we have agreed otherwise in writing.
11.2 We accept the payment methods shown at checkout. Where a third party provides a payment method, including any instalment or buy now pay later option, your use of it is subject to that provider's own terms and their own credit and affordability checks. We are not a party to that agreement.
11.3 Business customers only. If we have agreed credit terms with you, payment is due within 30 days of the date of our invoice. If you do not pay on time we may charge interest on the overdue amount at 4% a year above the Bank of England base rate, accruing daily, and we may suspend supply until payment is made. This does not affect our rights under the Late Payment of Commercial Debts (Interest) Act 1998.
12.1 From time to time we run offers, discount codes, bundles and limited release pricing. Where we do, the specific terms of that offer are published with it and apply in addition to these terms.
12.2 Unless we say otherwise, an offer cannot be combined with another offer, has no cash value, and may be withdrawn at any time before you place your order.
12.3 Where we show a number of places remaining, or state that a price applies only until a given date or until a given number of places are taken, that statement is accurate at the time it is shown and is taken from our live records. If a price rises after you decide not to buy, we are not obliged to reinstate the earlier price.
12.4 If a limited price sells out while it is in your basket, we will tell you before payment is taken and give you the choice of proceeding at the current price or cancelling. We will not change the price you pay without telling you.
13.1 Our courses prepare you for a certificate or a qualification. Buying a course buys you the training, the assessment attempts described on the product page, and the administration of your certificate if you pass. It does not buy you the certificate itself.
13.2 You will only be issued with a certificate if you meet the required standard in the assessment or assessments that apply to your pathway, and if you meet the entry conditions and any regulatory requirements that apply. We do not guarantee that you will pass.
13.3 Certificates are issued under our approval and in accordance with the requirements published by the UK Civil Aviation Authority. Those requirements are set by the CAA and can change. If they change in a way that affects your course or your certificate, we will tell you and we will explain your options.
13.4 The content, structure and delivery of a course may be updated at any time, including while you are enrolled, so that it stays aligned with current requirements and so that we can improve it. We will not make a change that materially reduces what you have bought.
13.5 Where a course product includes access to our community, monthly sessions, an operations manual service, or any other ongoing element, the duration of that element is stated on the product page and in your order confirmation. Those elements are part of what you are buying and not a gift, but they are not separately priced and no part of your fee is attributed to them.
14.1 Some of our pathways have entry conditions. These are published on the relevant product page and may include holding a current CAA Flyer ID and Operator ID, holding a current A2 CofC or GVC certificate, or evidencing recent flying experience.
14.2 You are responsible for checking that you meet the entry conditions before you buy, and for giving us accurate evidence when we ask for it. We will verify what you send us and we will record the outcome.
14.3 If you do not meet the entry conditions for the pathway you bought, we will tell you, we will explain which pathway you can take instead, and we will either transfer you to it, adjusting the price, or cancel your order and refund you in full.
14.4 You must be 18 or over to place an order.
14.5 You must give us accurate personal details. Your certificate will be issued in the name you give us, and correcting a certificate after issue may take time and may involve a fee. See section 19.
15.1 You will need an account on the BSDT Hub to access an online course. You are responsible for keeping your login details confidential. Accounts are personal to you and must not be shared, sold or transferred.
15.2 Your access period is stated on the product page. Unless we say otherwise, you have access to course content for 12 months from the date access is granted.
15.3 If you have not completed a course by the end of your access period, you can ask us about an extension. We will deal with reasonable requests sympathetically, particularly where illness or another significant life event is the reason. We may charge a fee for an extension.
15.4 Parts of a course may be locked until you have completed what comes before them. This is deliberate, and it is how we make sure the required content has been delivered before an assessment is attempted.
15.5 We may suspend or end your access if you breach these terms, in particular sections 6, 7 or 18. Where we do, section 31 applies.
16.1 If you have a disability, a health condition or an additional need that affects how you learn or how you sit an examination, tell us and we will do what we reasonably can to help.
16.2 Any candidate with a recognised disability or additional need will be granted additional time in theory examinations on request, as required by the CAA. We grant 25% additional time rather than the minimum required, and we do not require evidence of a diagnosis in order to do so.
16.3 Other adjustments, such as an alternative format, a longer invigilation window, rest breaks, a change to how the examination is displayed, or a British Sign Language interpreter, are considered individually. Our Access Arrangements and Reasonable Adjustments Policy explains what we offer, how to ask, what we need from you, how long a decision takes and how to challenge a refusal.
16.4 Please ask as early as you can, ideally at enrolment rather than on the day of your examination, so that we have time to put the arrangement in place.
16.5 We cannot make an adjustment that would compromise the standard being assessed. Where we refuse an adjustment we will explain why in writing.
17.1 The format, length, pass mark and number of permitted attempts for each examination are published on the relevant product page and in the course material. They are set to meet CAA requirements and we cannot vary them.
17.2 Online examinations are invigilated remotely. You will need to satisfy our identity checks, and you will need a suitable device, a working camera and microphone, and a stable internet connection in a quiet room where you will not be interrupted. The full requirements are published in our Examination Rules and Candidate Conduct Policy.
17.3 Invigilated examinations are recorded. Section 3 of our Privacy Policy explains what is recorded and how long we keep it.
17.4 If a technical problem outside your control prevents you completing an examination fairly, we will record what happened and give you a further attempt at no charge. If the problem is within your control, for example an unreliable internet connection or an unsuitable room, we may treat the attempt as used. We will always look at the circumstances before deciding.
17.5 Where your product includes a limited number of attempts and you have used them all, you will be unable to continue on the course, will not be able to gain the relevant certification from Blue Skies Drone Training Ltd, and the CAA will be informed.
17.6 Provisional results are provided immediately on completion for theory exams A2, and will be confirmed, in writing, within 7 working days. If you disagree with a result or a decision about your examination, you can appeal under section 32.
18.1 The value of a certificate depends on the integrity of the examination behind it. We take that seriously and we investigate every suspected breach.
18.2 The following are treated as malpractice:
(a) presenting someone else as you, or sitting an examination on someone else's behalf;
(b) using unauthorised materials, notes, devices or software during an examination;
(c) communicating with anyone else during an examination, or having anyone else present;
(d) recording, copying, photographing or distributing examination questions or answers;
(e) obtaining or attempting to obtain examination content in advance; and
(f) any other attempt to gain an unfair advantage.
18.3 If we suspect malpractice we will investigate, we will look at the evidence, we will give you the chance to respond, and we will tell you what we have decided and why. We may void an attempt, refuse to issue a certificate, withdraw a certificate already issued, refuse further enrolment, and where the circumstances require it report the matter to the CAA.
18.4 You can appeal a malpractice decision under section 32.
18.5 Where a certificate is withdrawn or an attempt is voided because of malpractice, no refund is due.
19.1 If you pass, we will issue your certificate within 7 working days. It will be issued electronically to the email address on your account.
19.2 Your certificate will show the name you gave us at enrolment. If your name is recorded incorrectly because of an error by us, we will correct and reissue it free of charge. If it is incorrect because of the details you gave us, we will correct and reissue it for a fee of £35.
19.3 Certificates have a validity period set by the CAA. It is your responsibility to keep track of when yours expires and to renew it in time. We will normally send you a reminder, but you should not rely on it.
19.4 We may withdraw a certificate if it was issued in error, if it was obtained by malpractice or by giving us false information, or if the CAA requires us to.
20.1 In-person courses run on published dates at a published venue. Places are limited and are confirmed in the order in which payment is received.
20.2 We will confirm the venue, start and finish times, and anything you need to bring, at least 14 days before the course starts.
20.3 You are responsible for your own travel, accommodation, parking and subsistence unless the product page says otherwise. We are not responsible for those costs if a course is cancelled or moved, except as set out in sections 28 and 29.
20.4 We may change the venue to another venue of a similar standard in the same area, or change the timings, and we will tell you as soon as we can. If a change makes it impossible or unreasonable for you to attend, you may transfer to another cohort or cancel and receive a full refund.
20.5 If we cancel a course, we will offer you a place on the next available cohort or a full refund, whichever you prefer. Your rights if we cancel are set out in our Cancellation and Refunds Policy.
20.6 If you do not attend, or you leave part way through, without cancelling under our Cancellation and Refunds Policy, no refund is due and you will have to purchase a space on a subsequent course at full price, if you wish to continue/resume your training.
20.7 We may ask you to leave a course, without refund, if your behaviour puts anyone at risk, disrupts other candidates, or breaches the safety instructions of the venue or the flying site.
20.8 Your rights to cancel an in-person course, including your statutory right to cancel a distance booking, are set out in full in our Cancellation and Refunds Policy.
21.1 Where your product includes a practical flight assessment, it is conducted by an assessor on our authorised register at an approved site.
21.2 Unless the product page says otherwise, you must provide your own aircraft for the assessment, and it must be airworthy, insured, correctly registered and displaying a valid Operator ID. You must hold a valid Flyer ID.
21.3 You are responsible for your own insurance for the flight, and for any damage caused by your aircraft during the assessment.
21.4 Assessments depend on the weather and on airspace availability. If an assessment cannot go ahead safely, we will rearrange it at no charge. If you cannot attend a booked assessment, 7 days notice is required or a rebooking fee of £150 applies.
21.5 If you are unsuccessful, the assessor will explain why and what you need to do. A reassessment is chargeable at £150.
21.6 Where an operations manual forms part of the assessment, we will review it and tell you what needs to change. We do not guarantee that the CAA, client or insurer of yours, will accept it.
22.1 Unless the product page says otherwise, the price of a course does not include CAA fees, the cost of registering as an operator, insurance, an aircraft, travel, accommodation, or any third party charge.
22.2 We do not provide, and nothing we supply should be treated as, legal advice, insurance advice, or an authorisation to conduct any particular operation.
22.3 We do not guarantee that holding a certificate will lead to work, income or any commercial outcome.
23.1 We take care to describe equipment accurately, using manufacturer specifications and images. Images are illustrative, and packaging and minor details may vary. Specifications may be changed by the manufacturer without notice.
23.2 If we cannot supply an item you have ordered, we will tell you promptly and refund you in full.
23.3 Where a product requires registration with the CAA, class marking, remote identification, or compliance with any other legal requirement before it can lawfully be flown, it is your responsibility to comply. We will tell you what we know, but the responsibility is yours.
24.1 Delivery costs and estimated timescales are shown at checkout. We will deliver to the address you give us.
24.2 We will do everything we reasonably can to deliver within the estimated timescale. If delivery is delayed by an event outside our control, section 30 applies.
24.3 If nobody is available to take delivery, the carrier will leave a note. If you do not rearrange delivery or collect the item, we may end the contract and section 31 applies.
24.4 For consumers, the goods become your responsibility when they are delivered to the address you gave us or to a person you nominated. For business customers, risk passes on delivery and ownership passes only when we have received payment in full.
24.5 You own the goods once we have received payment in full.
24.6 Please check your delivery on arrival. If anything is missing or damaged in transit, tell us within 3 days so that we can put it right quickly. Telling us later does not affect your legal rights, but it may make a claim against the carrier harder.
25.1 Consumers. We must supply goods that are as described, of satisfactory quality and fit for purpose. The Consumer Rights Act 2015 gives you rights that these terms do not affect. In summary, if goods are faulty you can reject them and get a full refund within 30 days of delivery. After 30 days you can ask for a repair or replacement, and if that fails or cannot be done in a reasonable time you can get a refund or a price reduction. A summary of your rights is available from Citizens Advice at citizensadvice.org.uk or on 0808 223 1133.
25.2 Business customers. We warrant that on delivery goods will conform in all material respects to their description and be free from material defects. If they do not, and you tell us within 30 days of delivery, we will at our option repair or replace them or refund the price. This is your only remedy for defective goods and, so far as the law allows, all other warranties and conditions implied by statute or common law are excluded.
25.3 Manufacturer warranties, including DJI Care and similar products, are provided by the manufacturer on their terms and are in addition to your legal rights against us. We will help you engage with a manufacturer warranty where we can, but we are not a party to it.
25.4 We are not responsible for a fault caused by fair wear and tear, by a crash, by misuse, by flying outside the manufacturer's stated operating limits, by unauthorised modification or repair, or by failure to follow instructions.
25.5 Your rights to change your mind and return equipment that is not faulty are set out in our Cancellation and Refunds Policy.
26.1 Some equipment is sold with a course included at no additional charge. Where that applies, the course is part of the package you have bought and not a separate purchase, and no part of the price is attributed to it.
26.2 If you return the equipment and you have already started the course, we may make a deduction from your refund to reflect the value of the training you have received. How that is calculated is set out in our Cancellation and Refunds Policy.
26.3 If you return the equipment and have not started the course, we will withdraw access to it and no deduction will be made.
27.1 Where you buy a consulting session, an audit support package, an operations manual service, or one to one time, the scope is set out on the product page or in a written proposal. Anything outside that scope is chargeable separately and only after we have agreed it with you.
27.2 You are responsible for giving us accurate and complete information. Our advice is based on what you tell us and on the regulatory position at the time we give it.
27.3 We do not guarantee any particular outcome. In particular, we do not guarantee that the CAA will grant an authorisation, accept an operations manual, or reach any particular conclusion following an audit. Those decisions are the CAA's.
27.4 Sessions are booked for a set time. If you need to move a booked session, please give us at least 2 working days notice. If you give less notice, or do not attend, we may treat the session as delivered.
27.5 Where an operations manual update service is included with a product, it covers the scope and duration stated on the product page. It covers keeping your manual aligned with regulatory change. It does not cover rewriting it for a new type of operation or a change in your business.
28.1 If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or failing to use reasonable care and skill. We are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen, or if at the time the contract was made both we and you knew it might happen.
28.2 We do not exclude or limit our liability to you in any way where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for breach of your legal rights in relation to products, and for defective products under the Consumer Protection Act 1987.
28.3 We are not liable for business losses. If you use our products for any commercial or business purpose, we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. This clause does not prevent you from being treated as a consumer where the law says you are one.
28.4 We are not responsible for loss or damage caused by a decision you take about a flight, an operation, an authorisation or a piece of equipment. Those decisions are yours as the remote pilot or the operator.
29.1 Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for breach of the terms implied by section 12 of the Sale of Goods Act 1979, or for any other liability that cannot lawfully be limited or excluded.
29.2 Subject to clause 29.1, we will not be liable to you, whether in contract, tort including negligence, breach of statutory duty or otherwise, for any loss of profit, loss of revenue, loss of business, loss of contract, loss of anticipated saving, loss of or damage to data, loss of goodwill, or any indirect or consequential loss.
29.3 Subject to clause 29.1, our total liability to you in respect of all other losses arising under or in connection with the contract will not exceed the total sums paid by you under that contract.
30.1 We are not responsible for delays or failures caused by an event outside our reasonable control. That includes severe weather, unavailability of airspace, a failure of a third party platform or telecommunications network, the act of any government or regulator including the CAA, industrial action, fire, flood, epidemic, and the failure of a supplier.
30.2 If such an event happens, we will contact you as soon as we can, we will take reasonable steps to minimise the delay, and we will offer you a new date, a transfer, or a refund of anything you have paid for something we have not supplied.
31.1 Your rights to end a contract with us, including your statutory rights, are set out in our Cancellation and Refunds Policy.
31.2 We may end a contract with you, or suspend your access, if:
(a) you do not make a payment when it is due and you still do not pay within 14 days of us reminding you;
(b) you do not, within a reasonable time, give us information or evidence we need in order to supply what you have bought;
(c) you are found to have committed malpractice under section 18;
(d) you breach section 6 or section 7 seriously or repeatedly; or
(e) you behave abusively or threateningly towards our staff, our assessors or other candidates.
31.3 If we end a contract for a reason in clause 31.2, we will tell you in writing and explain why. We may refund anything you have paid for something we have not yet supplied, but we do not have to refund anything for what has already been supplied, and we may charge you reasonable compensation for the costs we incur as a result.
31.4 Where access is suspended pending an investigation, we will complete the investigation as quickly as we reasonably can.
32.1 If something has gone wrong, please tell us. Email hello@blueskiesdronetraining.com with the details and your order number. We will acknowledge your complaint within 5 working days and give you a full response within 20 working days, or tell you if we need longer and why.
32.2 If your complaint is about an assessment decision, a certificate decision, or a finding of malpractice, it is dealt with as an appeal under our Complaints, Appeals and Malpractice Procedure, which sets out who decides, what evidence is considered and how long it takes.
32.3 We are not currently a member of an ADR scheme and we are not obliged to use one, but we will consider a request to do so if required.
32.4 If your complaint concerns our conduct as a Recognised Assessment Entity, you may also raise it with the UK Civil Aviation Authority.
32.5 None of this affects your right to take legal action.
33.1 We use your personal information as set out in our Privacy Policy. Please read it, because it explains what we record during examinations, what we share with the CAA, and how long we keep your records.
34.1 We may transfer our rights and obligations under these terms to another organisation. We will tell you in writing if we do, and we will make sure that the transfer does not affect your rights.
34.2 You may only transfer your rights or obligations to another person if we agree in writing. Course enrolments are personal and are not transferable, except as set out in our Cancellation and Refunds Policy.
34.3 This contract is between you and us. Nobody else has any right to enforce any of its terms, and the Contracts (Rights of Third Parties) Act 1999 does not apply.
34.4 Each clause of these terms operates separately. If any court or authority decides that any of them is unlawful, the rest will remain in force.
34.5 If we delay in enforcing this contract, or do not enforce it at once, that does not mean we have given up any right against you.
34.6 Business customers only. These terms, and the documents referred to in section 2, are the entire agreement between us. You acknowledge that you have not relied on any statement or representation that is not set out in them.
34.7 These terms are governed by the law of England and Wales, and you and we both agree that the courts of England and Wales have exclusive jurisdiction. If you are a consumer living in Scotland or Northern Ireland, you may also bring proceedings in your own country.
